Opening hoursready & Sunday:
9:00 a.m. for the Legendaries | 9:30 a.m. for pre-sales | 10:00 a.m. for on-site ticketing |

Broadway evening Saturday until 9 p.m. | Closed Sunday 6:30 p.m.

Our online ticket office (you are there) is open 24 hours until Sunday May 12 at 6 p.m.

A ticket office will be open at the entrance to the festival from Saturday May 11 at 10 a.m. (Payment possible in cash and bank cards).

Please be aware that the pre-sale rates mentioned above will end on November 5th at midnight, and new rates will apply. The displayed rates include the service fees of our ticketing provider, so there are NO ADDITIONAL FEES at the end of the reservation 😊

Tickets are NON-EXCHANGEABLE and NON-REFUNDABLE (except in case of event cancellation).
Admission is free for children under 7 years old when accompanied by an adult with proof of age. Reduced rates (for children) must provide proof of age with an ID.

Billetweb offers you cancellation insurance. Remember to look at the conditions so you can book with complete peace of mind.

Information and rates for persons with reduced mobility (PMR) are available on our website under the Practical Information tab ♿️

For any questions, you can contact us directly via email just below.

See you soon for new adventures!

You have between 15 & 18 years old?

Our tickets are available on the Culture Pass!

The link to access it:



Our partner TicketSwap offers you a ticket resale platform!

The link to resell your ticket:

Do you want to volunteer?




The HeroFestival will take place at the Alpexpo in Grenoble: 2 Av. d’Innsbruck, 38100 Grenoble

Pedestrian entrance: 45.1557457, 5.7338387

The Grenoble Exhibition Center benefits from excellent accessibility.

  • 15 minutes from city center
  • TRAM A directly from Grenoble station
  • 45 minutes from Grenoble Isère airport
  • 3 hours from Paris by TGV, 2h20 from Geneva and 1h20 from Lyon

Free on-site parking, quick access to motorways

In express pole (train)
Grenoble station is the main station in the city.
Direct access to Tram A line.

Take the A towards ECHIROLLES, DENIS PAPIN, – 13 stops


By zeppelin (airplane)
Grenoble-Isère airport 45 minutes from Grenoble Alpexpo.
By Batmobile (car)

4 highways that pass through Grenoble: A49, A48, A41, A51 > South ring road, exit 6 Alpexpo
Quick access in front of Alpexpo.


In Boots of 7 Leagues (metro & bus)
At the exit of Grenoble station, take tramway A towards ECHIROLLES Denis Papin – 13 stations without change. Line A, Pôle Sud – Alpexpo stop.

A tram every 3 minutes during the morning rush hour and every 5 minutes during the evening rush hour.

7/7j, 5h – 1h
€1.70 per trip

Bus :
Chrono Line 3 Alpexpo stop
Chrono Line 6 Grand Place stop
Lfire 12 arrêt Grand Place
Flexo line 66 and 68 Alpexpo stop

Retail purchase: €2 per trip
Route calculation on

In Tardis
GPS coordinates: 45.1564201 / 5.732997899999987

Temporal coordinates: the 6&May 7, 2023

infos pmr

& Sécurité


to the questions

Here we answer a large majority of questions we are asked every day.

Still can't find the answer to your question?
So we will try to answer it for you:
Send us a message on social networks or on the email address:


Can I eat there?
Oui 😊
– Various catering stands will be present in the show.
– Picnics are allowed.
Can I come with my pet?
Non ☹️
Animals are prohibited on the show - except guide dogs for the blind or assistance 🦮
Can I come in and out as I please?
Non ☹️
All exits are final except for the Legendary and Vibranium passes (VIP pass) 😎
Are there lockers or changing rooms?
– Visitor changing rooms: €2 per room
- Cloakrooms & cosplay instructions for cosplayers: free
I haven't received my ticket?
Are you unable to find your ticket or can you no longer find your ticket?
Visit the ticket office on our website

➡️ click on the “ticket not received?”

If you still do not receive the ticket, you can write to us at:


Parking Public gratuit Alpexpo, 2600 places

Point Info

There is no ATM. Plan your change

Visitor Changing Rooms – €2 per room

First aid station in the hall


Free Cosplay Locker Rooms


Free Cosplay Luggage


Animals prohibited (except guide or assistance dogs)

Tell us everything! Which characters will you play as the 11 & May 12 next?🤔
Download the image and share your cosplay stories with us on your networks! Remember to tag us, we'll share again!🤩

contact us

[We are full on the stands and programming for our next Grenobloise edition]

Click on the Festival of your choice